Your mother knows how to choose wisely when grocery shopping.
She’ll read the labels to be sure they don’t include anything that’s not good for her family then make a decision based in part on the price of comparable items. The health, safety and overall welfare of her family are important.
When bidding a towing contract your city should make purchasing decisions the way your mother does.
Yes, look at the price, be fiscally responsible. Take a look at the company’s record of service, see if they have a background of successes and be sure they can do what they say they’ll do. Then look at availability and capability to administer the contract at the rates being bid.
What happens with most cities is they look at a towing contract as another opportunity to add to their revenue instead of focusing on providing quality services to their residents using the services of a local tax paying business. To be fair the city may believe they are acting in the best interest of their residents but is getting the lowest bidder always in their best interest? What if the lowest bidder couldn’t show up when needed because he couldn’t afford to properly pay employees or because his old trucks needed work and he couldn’t afford to fix them?
I know that sympathy for towing companies comes about as easy as it does for attorneys but when a city only concentrates on the lowest bidder and padding their own available funds two groups of people come out on the short end.
One: The tow company -who in some instances must promise to tow all city-owned vehicles at no charge in order to be invited to bid while competitive forces require that they also pay a monthly fee for the privilege of working for the city.